Frequently Asked Questions

Everything you need to know about your Fioboc shopping experience.

What is the status of my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our carrier's website to monitor your shipment's progress in real-time.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original, unworn condition with tags attached. Please visit our returns portal to initiate a request.

Do you offer international shipping?

Yes, Fioboc ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How should I care for my Fioboc apparel?

To maintain the quality of our premium fabrics, we recommend machine washing in cold water with similar colors and tumble drying on low. Avoid using bleach or high heat.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Can I change or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our customer support team.